💚 Product guarantee
We care for every plant until it safely reaches your hands. Every box is shockproof-packed by our team.
Transit guarantee — free claims, no charge
If your plant arrives broken, rotten or dead, we will replace it free of charge.
One condition: 🎥 record an unboxing video (from sealed box to opened) as proof.
How to claim: send your order number + unboxing video via the Contact page or LINE — we will arrange a replacement right away.
If your plant arrives broken, rotten or dead, we will replace it free of charge.
One condition: 🎥 record an unboxing video (from sealed box to opened) as proof.
How to claim: send your order number + unboxing video via the Contact page or LINE — we will arrange a replacement right away.